Hi Michael,
It sounds like there may be a couple of factors contributing to your issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:
Steps to Troubleshoot and Resolve
Check SmartSearch Index Settings:
Go to your Joomla administrator panel.
Navigate to Components > Smart Search.
Check the indexing settings to see if there are any configurations related to user information. Make sure that only the necessary content is being indexed.
Review SmartSearch Plugin Configuration:
Go to Extensions > Plugins.
Find and open the Smart Search - Content plugin.
Check if there are any options to exclude user-related fields from being indexed.
Update Index:
After making changes to the settings, make sure to re-index the content.
In Components > Smart Search, click on "Index" to refresh the search index with the updated settings.
Community Builder Configuration:
Verify that the Community Builder settings are correctly configured to prevent the display of users' real names.
Go to Components > Community Builder > Configuration.
Check the Privacy settings to ensure they are set correctly.
It sounds like there may be a couple of factors contributing to your issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:
Steps to Troubleshoot and Resolve
Check SmartSearch Index Settings:
Go to your Joomla administrator panel.
Navigate to Components > Smart Search.
Check the indexing settings to see if there are any configurations related to user information. Make sure that only the necessary content is being indexed.
Review SmartSearch Plugin Configuration:
Go to Extensions > Plugins.
Find and open the Smart Search - Content plugin.
Check if there are any options to exclude user-related fields from being indexed.
Update Index:
After making changes to the settings, make sure to re-index the content.
In Components > Smart Search, click on "Index" to refresh the search index with the updated settings.
Community Builder Configuration:
Verify that the Community Builder settings are correctly configured to prevent the display of users' real names.
Go to Components > Community Builder > Configuration.
Check the Privacy settings to ensure they are set correctly.
Statistics: Posted by Alice2024 — Mon Jun 24, 2024 6:04 am